Privacy and Data Protection Policy

Introduction

Rekuda ("we," "our," or "us") values your privacy and is committed to safeguarding your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with us.


Types of Personal Data Collected

  • We may collect the following personal data:
  • Identification data: Name, address, date of birth, and identification numbers.
  • Contact information: Email address, phone number, and mailing address.
  • Online information: IP addresses, cookies, and browsing history.
  • Transactional information: Payment details and purchase history.
  • Any other data provided to us through forms, surveys, or direct communications.


Purpose of Collection

We collect personal data for the following purposes:

  1. To deliver our products and services
  2. To manage and improve customer relationships.
  3. To process transactions and fulfill orders.
  4. To provide customer support and respond to inquiries.
  5. For marketing, promotions, and events (with your consent).
  6. To comply with legal or regulatory requirements.


Consent and User Rights

By providing your personal data, you consent to its collection, use, and disclosure as outlined in this policy. You have the right to:

  • Access your personal data and request corrections.
  • Withdraw consent for specific uses of your data.
  • Request deletion of your data when it is no longer necessary for our purposes.

To exercise these rights, please contact us at enquiries@rekuda.com.


Data Sharing

We may share your personal data with:

  • Third-party service providers assisting in website hosting, data -processing, or marketing.
  • Business partners involved in delivering services to you.
  • Regulatory authorities or law enforcement agencies as required by law.

All third parties are contractually obligated to protect your data in compliance with PDPA standards.


Use of Cookies

  • Our website uses cookies to enhance user experience and analyse web traffic. You can manage cookie preferences through your browser settings.


Data Security

  • We implement technical and organisational measures to protect your data, including encryption, access controls, and regular security audits. However, no transmission method over the internet is entirely secure, and we cannot guarantee absolute data security.


Overseas Transfers

  • When transferring personal data outside Singapore, we ensure that it is accorded a comparable level of protection as required under the PDPA.


Retention and Disposal

  • We retain personal data only for as long as it is needed for the purposes stated in this policy. Once no longer required, we will securely delete or anonymise your data.


Contact Information

If you have questions about this policy or wish to exercise your data protection rights, please contact:


Email: enquiries@rekuda.com

Address: Advance Building 19 Burn Road #07-02 Singapore 369974


Policy Updates

This Privacy Policy is subject to updates. Changes will be posted on this page with the "last updated" date for your reference.

  • Last Updated: 04 December 2024